P&I Claims
Handling

24/7 Claims Support: Round-the-clock availability for urgent incidents
Dedicated Claims Manager: Single point of contact for each case
Real-time Claims Tracking: Live status updates and milestones
Comprehensive Reporting: Clear documentation and evidence packages

Tally Inspections and Supervisions
Surveys (pre-loading, discharge and damage surveys)
Risk Management
P&I Claims Handling
Loss Prevention Plans
Forensic Investigations
Crisis Control Interventions (Casualty Management)

The advantage of sending our in-house surveyors to attend the job rather than subcontracting, is to be much faster, much more technical and to the point, and cheaper.

Our in-house surveyors are highly qualified and experienced professionals, who have been working for us for many years. They are well trained and know the local conditions, the local authorities, the local port and the local shipping companies. They are also well aware of the local customs and practices, which is a great advantage when it comes to dealing with local authorities and shipping companies.

Our claims handlers will instruct the in-house surveyor to look at all those aspects of the case which will be relevant for the further handling of the case.

All necessary information will be collected and all necessary “official” documents (e.g. Letters of Protest, Letters of Invitations to Joint Survey etc) will be issued on the spot by the in-house surveyor.